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developer | community | faq | consumer

TouchWare Desktop 2.9 Frequently Asked Questions

Do you have questions about TouchWare Desktop 2.9? This section is for you. Click on a question to jump to its answer, or just scroll through the entire list. TouchWare Desktop v2.9 was released August 2002.

Archived TouchWare Desktop FAQ notes are available.
However, we are not currently supporting older product versions.
TouchWare Desktop 2.5
Immersion Desktop 2.1


Installation
 
spacer   spacer What is the difference between Immersion Desktop 2.5 and Immersion TouchWare Desktop 2.9?

spacer   spacer If I install Immersion TouchWare Desktop 2.9 what happens to my Immersion Desktop 2.5 settings and themes?

 
spacer   spacer I keep getting an error message when I try to install TouchWare. How can I get the installation to work?

 
spacer   spacer How do I uninstall Immersion TouchWare Desktop 2.9?

 
spacer   spacer Will my mouse work with Windows XP?


Themes
 
spacer   spacer Are the old Immersion Desktop 2.1 original, standard Themes available for download?

 
spacer   spacer How do I restore the original, standard Theme files from older versions of TouchWare Desktop?

 
spacer   spacer How do I edit Themes from within Immersion TouchWare Control Panel?

 
spacer   spacer How do I edit Themes from the full version of Immersion Studio

 
spacer   spacer How do I exchange Theme files from other Immersion TouchWare Desktop 2.9 users?





Installation

spacer Q: spacer What is the difference between Immersion Desktop 2.5 and Immersion TouchWare Desktop 2.9?

spacer A: spacer
Features of TouchWare Desktop v2.9
TouchWare Desktop v2.9 provides a better user experience and improved performance over TouchWare Desktop v2.5.
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spacer Q: spacer If I install Immersion TouchWare Desktop 2.9 what happens to my Immersion Desktop 2.5 settings and themes?

spacer A: spacer Your TouchWare Desktop v2.5 themes should not be disrupted by the upgrade process to TouchWare Desktop v2.9. If you are upgrading from an earlier version of Immersion Desktop, such as 2.0 or 2.1, your theme files will be replaced. Refer to the FAQ pages for these versions.

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spacer Q: spacer I keep getting an error message when I try to install TouchWare. How can I get the installation to work?

spacer A: spacer If you are having problems installing TouchWare software, please carefully read and follow the directions in this document. This document is applicable to TouchWare Desktop 2.5 and greater.
Get Acrobat Reader
If you continue to have problems, you can write to touchsense for additional help.

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spacer Q: spacer How do I uninstall Immersion TouchWare Desktop 2.9?

spacer A: spacer If you are having problems with Immersion TouchWare Desktop 2.9 and need to uninstall, try the following:
Select Add/Remove programs from the Control Panel
Scroll through the listing and select Immersion TouchWare Desktop 2.9 and click the Add/Remove button.
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spacer Q: spacer Will my mouse work with Windows XP?

spacer A: spacer Your touch-enabled mouse will work with Windows XP provided that you have downloaded an XP compatible hardware driver from your hardware manufacturer. For a Logitech iFeel mouse, for example, you would download the XP-compatible MouseWare® software from Logitech's website. The latest version of MouseWare (supporting Windows XP and below) can be found Logitech's web site.

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Themes


spacer Q: spacer Are the old Immersion Desktop 2.1 original, standard Themes available for download?

spacer A: spacer Yes, please go here to download.

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spacer Q: spacer How do I restore the original, standard Theme files from older versions of TouchWare Desktop?

spacer A: spacer
 1. Exit TouchWare Desktop if it is open.
 2. Download the original Desktop 2.1 Theme files (Crisp, Metallic, Rubbery, Spongy, Sonic Vibe!, and Steel Drum) from the Immersion website. You will be given Theme files for both iFeel and generic zMouse devices.
 3. Copy the new theme into your TouchWare Desktop directory, typically located at: "c:\Program Files\Immersion Corporation\TouchSense\Themes". These are where the default ".IFR" theme files are kept.
 4. You will see folders corresponding with different tactile mouse types, like iFeel, iFeel2, zMouse. If you have a Logitech iFeel mouse, you will place the iFeel Theme files in these two folders. Any edits or new files you make should be copied into each of these folder locations. If you do not have a Logitech iFeel mouse place the zMouse Theme files under the "zMouse" folder. Examples of non-iFeel pointing devices are (Kensington Orbit 3D trackball, Primax, Saitek, Gravis, Belkin, or HP force feedback mice.
 5. Keep the original Theme names or rename the .IFR files to any name you want to appear in your TouchWare Desktop Control Panel Theme drop-down menu.
 6. Open the TouchWare Desktop Control Panel Theme drop-down menu. You will see your good old Themes listed in your Theme choices.
 7. Choose your new theme from the list and try it out within your Desktop. If you do not like any effect element you feel in the new Theme, edit it per above (see either A or B above).
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spacer Q: spacer How do I edit Themes from within TouchWare Control Panel?

spacer A: spacer
 1. Open Immersion TouchWare Desktop Control Panel (system icon tray location).
 2. Chose a theme from the drop down menu that you want to edit.
 3. Click the "Edit" button that opens Immersion Studio.
 4. Click on any compound TouchSense effect in the left-hand menu. This will open a secondary menu showing you the component TouchSense effects from the original compound effect.
 5. Click on any component TouchSense effect in the middle menu. This will open the effect editor where you can change the magnitude, duration, or frequency of the effect you have open.
 6. When finished editing all the effects you want to change, use the "File | Save Changes" command.
If you need assistance understanding the Immersion Studio interface, refer to the "Help | Help Topics" section within Immersion Studio.
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spacer Q: spacer How do I edit Themes from the full version of Immersion Studio, available at: /developer/technology/tools/tool.php?t=7

spacer A: spacer Immersion Studio is available at /developer/technology/tools/tool.php?t=7.
 1. Exit TouchWare Desktop if it is open.
 2. Open one of the preset themes from the Immersion TouchWare Desktop directory, typically located at: c:\Program Files\Immersion Corporation\TouchSense\Themes. These are where the default ".IFR" theme files are stored.
 3. You will see folders corresponding to different tactile mouse types, like iFeel, iFeel2, zMouse. If you have a Logitech iFeel mouse, use the theme files located in these two folders. If you are unsure which type of iFeel mouse you own, any edits or new files you make should be copied into each of these iFeel folder locations. If you do not have a Logitech iFeel mouse, use the theme files located under the "zMouse" folder. Examples of non-iFeel pointing devices are (Kensington Orbit 3D trackball, Primax, Saitek, Gravis, Belkin, or HP force feedback mice.
 4. Double-click/Open any of the theme .IFR files you want to edit from within Immersion Studio. You may also use any of these theme .IFR files as starting templates for new theme .IFR files. However, it is recommended that you back-up/rename your existing themes in your directories before experimenting with editing them.
 5. Within Immersion Studio, double-click on any effect name to open the editing window. In the editing window you can change the magnitude, duration, or frequency of the effect you have open. DO NOT CHANGE THE NAME OF ANY OF THE COMPOUND EFFECTS IN THE FILE. If you change the names of the compound effects, those effects will not be recognized by Immersion TouchWare Desktop. It is okay to change the component effect names that make up the compound effects, however.
 6. When finished editing all the effects you want to change, use the "File | Save Changes" command.
 7. When you reopen the TouchWare Desktop Control Panel, you will see your new or edited theme listed in the Theme drop-down menu with the name that you assigned to it when saving in Immersion Studio.
If you need assistance understanding the Immersion Studio interface, refer to the "Help | Help Topics" section of Immersion Studio.

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spacer Q: spacer How do I exchange Theme files from other Immersion TouchWare Desktop 2.9 users?

spacer A: spacer You can place any .IFR file within your Immersion TouchWare Desktop 2.9 Themes location and it will appear in your TouchWare Desktop Themes drop-down window. You should make sure that any theme .IFR files you receive from other users are complete, i.e. that they use all the proper compound effect names found in your default .IFR theme files (like: "DesktopMenuItems" effect name). If the new .IFR theme file does not have the correct compound effect names, TouchWare Desktop will not recognize or play the effects.
 1. Exit TouchWare Desktop if it is open.
 2. Copy the new theme into your TouchWare Desktop directory, typically located at: "c:\Program Files\Immersion Corporation\TouchSense\Themes". These are where the default ".IFR" theme files are kept.
 3. You will see folders corresponding with different tactile mouse types, like iFeel, iFeel2, zMouse. If you have a Logitech iFeel mouse, you will want to use the Theme files located in these two folders. Any edits or new files you make should be copied into each of these folder locations. If you do not have a Logitech iFeel mouse you can simply use the Theme files located under the "zMouse" folder. Examples of non-iFeel pointing devices are (Kensington Orbit 3D trackball, Primax, Saitek, Gravis, Belkin, or HP force feedback mice.
 4. Rename the .IFR file to any name you want to appear in your TouchWare Desktop Control Panel Theme drop-down menu.
 5. Open Immersion Studio, if installed, to view this .IFR theme file and verify that it appears complete.
 6. Open the TouchWare Desktop Control Panel Theme drop-down menu. You will see the new Theme listed in your Theme choices.
 7. Choose your new theme from the list and try it out within your Desktop. If you do not like any effect element you feel in the new Theme, edit it (see either A or B above).
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